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  • 3 decorated mortar board caps

    Office of the Registrar

    Division of Academic Affairs

Notice

In response to the COVID-19 pandemic, The Office of the Registrar will remain closed to walk-ins for the Fall 2020 semester. We will be available via email and phone. Please see our Contact Us page to submit any questions you may have. We will also be available through live-chat Monday-Friday from 9:00AM-4:00PM. Please see the SSU COVID-19 site for more information.

You are here

  1. Registrar Home

Help & How Tos

Search for help on a wide variety of topics, including MySSU, graduation, login and passwords, scheduling classes, transcripts.

Registration

  • Waitlist a Class
  • Withdrawal Information

Transcripts

  • Can I check the status of my order online?
  • Does First Class Mail mean it will get here faster?
  • How will I know if my order has gone through successfully?
  • I attended Sonoma State a long time ago. Will that affect how long it takes to get my transcript?
  • I have a hold/encumbrance on my records. What happens to my order if I don't clear it up?
  • I have several charges on my credit card and I only placed one order. Why am I being charged multiple times?
  • I live in Puerto Rico/U.S. Virgin Islands. How do I enter my delivery address?
  • I was an international student and don't have a social security number. How do I proceed?
  • I'm using my parent's credit card so the name doesn't match mine. Is that ok?
  • My school offers Electronic Delivery (EDI/XML/PDF). Why do I only see these options on some of my recipients?
  • View Your Unofficial Transcript
  • What if I don't have a valid email account?
  • What if I don't receive my authorization form or other emails from Credential Solutions?

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  • Registrar Home
  • How to Register
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  • Graduation
  • Transfer Course Information
  • Help & How Tos
  • Transcripts
  • Contact Us

Need Help?
Use our Contact Form

Office of the Registrar
Salazar Hall, Room 1071
(707) 664-2778
registrar@sonoma.edu

Hours
Monday-Friday 8am-5pm

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Sonoma State University

1801 East Cotati Ave
Rohnert Park, CA 94928
707.664.2880

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