Transcripts

Effective December 14, 2018, Sonoma State provides transcripts through the online service Credential Solutions. The online platform offers many benefits, including the following:

  • Convenient 24/7 access
  • Secure transactions
  • Automatic order updates via email
  • Online order tracking
  • Ability to order multiple transcripts for multiple recipients in one order
  • The convenience of paying for your transcript order with your credit card
  • No "lost time" waiting for the request to be delivered to the campus through the mail

Information About End of Term Processes

  • Grades are scheduled to be posted 3-5 weeks after the last final exam
  • Please remember to select “Hold until grades have been posted,” if you are awaiting the current semester grades
  • Degrees are usually posted 4-6 weeks after grades are posted.

Note About Coursework Done Before 1990

Unofficial copies of these records are not available. Official copies can be obtained following the guidelines "Ordering Official Transcripts" for Former Students.

How to Order Official Transcripts

Current Students

You may access this service through your MySSU Student Center. Your secured login will act as authorization to release your transcript. No hand-signature is required. Below is a brief overview of how to order transcripts. More instructions can be found on the Credential Solutions webpage:

  • Log in to your MySSU account
  • Go to your Student Center
  • Click on "Order an Official Transcript"
  • You will be re-directed to the Credential Solutions Transcript Ordering Services Page. Click “Begin Order."
  • Once completed, a Transcript Order Receipt will be emailed to you.
     

Holding for Grades or Degrees

With Credential Solutions, students are able to specify if a transcript should be sent now, once grades have been posted, or once a degree has been posted.

If you select “Hold until grades have been posted,” your request will be held until all current term grades have been completely processed and academic status determined.

If you select “Hold until current semester degrees have been posted,” your transcript may take as long as 4-6 weeks to complete after final grades are entered into our system.

Note: We will no longer offer a “Hold for Pick Up” service. All official transcripts will be either mailed through USPS or sent electronically.

Former Students

If you are a former student with no active SSU Login, you may access the online transcript ordering service at Credential Solutions Order Page. A signed consent will be required to fulfill your transcript order. For your convenience, a consent form will be generated for your order that you can return via fax, mail, or as a scanned email attachment. You will also have the option of signing the form electronically. Below is an overview of how to order transcripts. Instructions can also be found on the Credential Solutions webpage.

  1. Use this Credential Solutions link or the one above to begin your order.
  2. Follow the provided instructions to complete your order.
  3. Once completed, a Transcript Order Receipt will be emailed to you.
  4. A follow-up email will be sent requesting authorization to release your records.
  5. Click "Authorize Order."
  6. Select "Sign Electronically," "Print Authorization Form," or "Email PDF Form." You will have 30 days to submit an authorization signature before your order is cancelled.
  7. A confirmation email will be sent to you once your transcript request and signature have been authorized.

Note: Availability of PDF formatted electronic transcript if you attended prior to Fall 2002 is not guaranteed.

For more information with regard to ordering transcripts, please refer to the drop-down menus on the Credential Solutions page.

Sending Official Transcripts to Another SSU Department

If you are being asked to submit an official SSU transcript to another SSU department, please use the SSU mailing address with the department name on the first line. 

Below is an example:

Credentials Department

Sonoma State University

1801 East Cotati Avenue

Rohnert Park, California 94928

 

If you are applying to Sonoma State and have credit at Sonoma State, you do not need to send official transcripts to the Admissions department. Your transcripts will be printed out internally. 

World College West Students

To obtain your World College West transcripts, you will need to submit the following information along with the payment. Please clearly state on the form that you are needing World College West transcripts. Before you make a payment, you may want to contact us to ensure we have your records.

There is a charge of $10.00 for the first copy and $3.00 for each additional copy ordered at one time.

  • The name you attended under
  • SSN
  • Birthdate
  • Dates of attendance
  • How many copies of transcripts you need (five is the maximum per request)
  • Name and address of where you wish them sent
  • Your address in case we have to return your request
  • Please include a check or money order for the appropriate amount

Important! You must include a signature with your letter or we will have to return your request.

Sonoma State University
Office of the Registrar
Salazar Hall, 2030
1801 East Cotati Avenue
Rohnert Park, CA 94928

Questions? Call (707) 664-4459 or email transcripts@sonoma.edu

Transcript Fees

Standard Service - SSU Prints & Mails
Service Total Cost to Student Turn Around Time
First free if school prints $0.00 5-7 business days
Second free if school prints $0.00 5-7 business days
Each additional transcript if school prints $2.25 each 5-7 business days

 

Electronic Delivery
Service Total Cost to Student Turn Around Time
First PDF $0.00 within 1-2 hours
Second PDF $0.00 within 1-2 hours
Each additional PDF $2.25 each within 1-2 hours

 

Expedited Print Service* CS Print & Mail
Service Total Cost to Student Turn Around Time
First free with postage $2.00 plus postage* 1-2 business days
Second free with postage $2.00 plus postage* 1-2 business days
Each additional transcript plus postage $2.25 + $2.00 + postage* 1-2 business days

*within continental US

Rush Service for Expedited Print Services Only
Service Total Cost to Student Turn Around Time
Domestic Federal Express to main 48 states $20.00 additional per recipient  
Domestic Federal Express to Alaska or Hawaii $23.00 additional per recipient  
International Federal Express $43.00 additional per recipient  

 

Viewing/Printing Unofficial Transcripts

Only current students who have access to their Student Center portal may access their unofficial transcript online (Student Center > Other Academics > Transcript: View Unofficial)

All other requests must be made in person. SSU does not mail, fax, email, or scan unofficial transcripts.